i. Refunds if any, for variation/modification/amendments/alteration and/or cancellations etc. of any tour shall be paid directly to the guest by ‘A/C payee’ cheque or Bank Transfer, in Indian Rupees at the prevailing rate of exchange on the date of the cheque, as per Reserve Bank of India Rules & Regulations, irrespective of whether the tour payments in part or whole were made in foreign currency.
ii. No refund shall be payable:
a. for any missed / unused services of the tour including the meals due to whatsoever reason.
b. where the full deposit is required to be paid in advance to the concerned authorities to enable Company to confirm the reservation.
c. if services of the tour are modified, varied, amended, cancelled or not utilized.
d. if any guest decides and/or is required to cancel the tour due to any changes made in the rules by the concerned Government.
e. where Airfares are contracted in bulk for Airport to Airport.
f. if the tour is indefinitely postponed/cancelled due to natural calamity, riots, political calamities or any other unforeseen calamities.
g. refund is not applicable for International / domestic sectors and on certain conditions which include that such air tickets are non-refundable and date change is not allowed.
h. Triproutez is not liable to pay any amount in case the VISA is not received by the guest and/or Company within time. Triproutez has to depend on various agents to do the processing work. In case a person misses out the tour because of the curtailed itinerary, he cannot claim any amount from Triproutez. Since grant / non-grant of VISA and also the communication of information in respect of grant / non-grant of VISA is beyond the control of Triproutez, the guest should be mentally prepared for any mental/physical dismay as a result of non-grant of VISA and/or delayed communication which maybe just before the departure of the tour or on the tour itself.